Grubhub, however, is not too far behind UberEats at 21%. Of these, DoorDash owns about 46% of US consumers deliveries, with UberEats a distant second at 23%. Grubhub, UberEats, DoorDash, and Postmates are continuing to get more traffic. In the food delivery space, four primary players control 95% of the food delivery marketplace. Failing to do this will lead to a loss of business to competitors. From a business perspective, restaurants need to either use existing delivery services or build their own. Growth in this area is not likely to slow down, and by 2024, revenues are set to reach $80.006 million. The platform-to-consumer business is booming with expected revenues of $62.798 million in 2020. In the current climate, these types of services are necessary for survival. From a restaurant point of view, food delivery services in an ideal economy open up new revenue streams and provide the business with exposure in different markets. The benefits to food delivery services are evident from a consumer perspective – not only are they fast, but they are also convenient and simple and let shoppers enjoy their meals in the comfort and safety of their own homes. With access to restaurants restricted or limited, people and businesses have had to look for alternatives, and food delivery services are one such solution. Many businesses were consistently busy with crowds of regular patrons clamoring to visit for the ambiance and atmosphere. The advent of the internet and, more recently, the pandemic enforced lockdowns around the world have changed the way people get their food.
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